Privacy Policy

Welcome to the personal data processing information note of the website https://www.casatenerife.eu (hereinafter referred to as the “Site”). Through this document, we will provide you with information regarding the types of data we use and process, the purposes for which we process them, the period for which we will store them, who has access to your personal data, and other such information.

Who are we?

The casatenerife.eu website is owned by LIFE MENTOR TECHNOLOGIES SRL, with its registered office in Baloteşti Commune, 39 Martha Bibescu Street, Ground Floor, Room 1, Ilfov County, hereinafter referred to as casatenerife.eu . casatenerife.eu processes your personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereinafter referred to as “GDPR”), as well as other applicable legal provisions on the processing of personal data.

To better understand our data protection policy, please read this information note carefully. We reserve the right to periodically update and modify this information note, and in the event of any such change, we will display the updated version on the site.

casatenerife.eu processes your personal data in its capacity as a Personal Data Controller. For any questions, you can contact us at: contact@casatenerife.eu.

What is personal data?

Personal data means any information relating to an identified or identifiable natural person, directly or indirectly (e.g., a name, an identification number, location data, etc.).

Principles of data processing

casatenerife.eu respects the following data protection principles:

  • Legality, fairness, and transparency: Data is collected for specified, explicit, and legitimate purposes.
  • Purpose limitation: Data must be adequate, relevant, and not excessive in relation to the purpose of the processing.
  • Accuracy: Data must be accurate and, where necessary, kept up to date.
  • Storage limitation: Data is not kept for longer than is necessary.
  • Integrity and confidentiality: Data will be processed under secure conditions.

Categories of data processed

Depending on the associated purposes, casatenerife.eu may process the following categories of data:

  • Identification data: Name, surname, username.
  • Contact details: E-mail address, telephone number.
  • Financial data: Information on payments, bank account, purchases.
  • Transaction data: Details about payments and products purchased from the Site.
  • Technical data: IP address, browser type, time zone settings, operating system, etc..
  • Profile data: Username, password, orders, interests, preferences, feedback.
  • Usage data: Information about how you use our website, products, and services.
  • Marketing and communication data: Your preferences for receiving marketing materials.
  • We do not collect or process sensitive data or data of minors under 18 years of age.

Where does your data come from?

We collect data directly from you when you interact with the Site (you create an account, place an order, subscribe to the newsletter, etc.) and automatically, through technologies such as “Cookies,” “Log files,” and “Web beacons” that record information about Browse on the Site. We may also receive data from third parties, such as analytics providers, advertising networks, or public sources.

Purposes and grounds for processing

We process your data for the following main purposes:

  • Registering you as a user of the Site.
  • Concluding and executing the contract with casatenerife.eu.
  • Managing the relationship with you and responding to requests.
  • Improving the platform, services, and user experience.
  • Delivering relevant content and personalized advertising.
  • Complying with legal requirements (e.g., economic-financial management).
  • Establishing, exercising, or defending a right in court.
  • The legal grounds for processing include the performance of a contract, compliance with a legal obligation, the legitimate interest of casatenerife.eu, or your consent.

Data storage period

We keep your data only for as long as is necessary for the purpose for which it was collected, respecting the legal deadlines (e.g., in accounting), for the duration of the contract, until the expiry of the limitation period for potential litigation, or until the withdrawal of consent.

Disclosure of data to third parties

We may disclose your data to business partners (IT service providers, accounting, legal, advertising agencies, etc.) or state authorities (prosecutor’s office, police, courts), based on the law. We will ensure that the data does not leave the European Economic Area (EEA) without a legal basis and appropriate safeguards.

Your rights

According to the GDPR, you have the following rights:

  • Right of access: To obtain confirmation that we are processing your data and details about the processing.
  • Right to rectification: To correct inaccurate data.
  • Right to erasure (“right to be forgotten”): To request the deletion of data under certain conditions.
  • Right to restriction of processing: To request the limitation of how we process the data.
  • Right to portability: To receive the data in a structured format and to transmit it to another controller.
  • Right to object: To object to processing for direct marketing purposes or for reasons related to your particular situation.
  • Right to withdraw consent: At any time, without affecting the lawfulness of the processing carried out previously.
  • Right to lodge a complaint: With the supervisory authority.